What is needed is an IT provider which understands business imperatives, and knows how to leverage the latest technologies, in order to give never-before seen levels of staff productivity.
What to expect from the most intelligent IT Management and IT Support services in Australia:
- Monitor the health of your computers and networks.
- Diagnose and then fix it remotely*, without interrupting your staff.
- Simplify management of your business technology to ensure your minimal expenditure of time by your staff
- Predict your IT costs precisely by screwing them down to a fixed price, and making it simple for you to budget and calculate your ROI
- Maximise the benefits you can get from business technology by having experts provide advice to exploit technology opportunities and align your current infrastructure with your business goals.
*we need to have remote access to your network
Our Support Plans
Ad-hoc plan – pay as you go
It is for small companies with few computer issues. Basically you have a problem call us and we will fix, and you are billed just for the time we spent fixing the issue. There are no contracts and you don’t have to commit to any plans. Simple, fast and effective.
Pre paid hours – Buy support hour blocks
You can buy a block of hours (e.g. 5, 10 or 20 hours) and used them up as you see fit. For example if you buy 20 hours at a discount rate, and we are at your disposal until the hours run out or you buy a top-up. This gives you the peace of mind knowing that all your IT needs are met and any problem that does arise can be dealt with quickly and efficiently.
Maintains Plan - Give infrastructure a regular service
You can sign up to maintains plan and we will come out on pre arrange times each week, fortnight or monthly and give your system a complete check up to ensure that all is working and proactively ensure that you will continue to run smoothly. This plan can be combined with our pre paid plan or on an ad-hoc bases to cover the in between times.
The whole Hog – all you can eat
If you need an ‘IT department ‘we are the outsourcing company that will be there for you. This package will be tailored to your needs giving you complete control over IT.